What is a Solutions Spotlight?
Solutions Review’s Solution Spotlights are exclusive, expert webinar events for industry professionals across the enterprise technology and MarTech fields. Since its first virtual event in June 2020, Solutions Review has expanded its multimedia capabilities in response to the overwhelming demand for these events. Solutions Review’s current menu of online offerings includes the Demo Day, Solution Spotlight, Expert Webinars, and panel discussions. And the best part about the “Spotlight” series? They are free to attend!
Why You Should Attend
Solutions Review is one of the largest communities of IT executives, directors, and decision-makers in enterprise technology marketplaces. Every year, over 10 million people visit Solutions Review’s collection of sites for the latest news, best practices, and insights into solving some of their most complex problems.
With the next Solutions Spotlight event, the team at Solutions Review has partnered with Observe.AI, a conversation intelligence software for contact centers, to give viewers an Expert Webinar on how generative AI (GenAI) and conversation intelligence can help companies revolutionize their contact center operations. Alongside a product demo for Observe.AI, the webinar will feature a Q&A section with Vache Moroyan, SVP of Product, and Alex Lustig, Senior Solutions Engineer at Observe.AI.
Speakers
Vache Moroyan runs Product and Design at Observe.AI. He has over 20 years of experience, primarily in enterprise B2B high-tech start-ups focused on Data, AI, and Machine Learning technologies. He holds a BA from UC Berkeley in Applied Mathematics and an MBA from Santa Clara University.
Alex Lustig is a senior solution engineer at observe AI. With years of experience at Observe.AI, he has worked with mid-market, enterprise, and strategic clients, and works alongside the Observe.AI eyes channel and partnership team. He approaches the role with a customer-first and empathetic mindset to ensure the best possible experience for each client.
About Observe.AI
Observe.AI is a conversation intelligence software for contact centers. Built on a thirty-billion parameter content center large language model (LLM) and an accurate Generative AI engine, Observe.AI is designed to help companies extract valuable insights from customer interactions and use them to maximize frontline team performance, drive better business outcomes, maximize sales, support customer retention, and maintain compliance.
FAQ
- What: Revolutionizing Contact Centers with GenAI Conversation Intelligence
- When: Tuesday, June 18th, 2023, at 12:00 PM Eastern Time
- Where: Zoom meeting (see registration page for more details), LinkedIn, and Insight Jam.
Register for the Solutions Spotlight with Observe.AI for FREE
The post What to Expect from the Solutions Spotlight with Observe.AI on June 18th, 2023 appeared first on Top CRM and Customer Relationship Management, Vendors, Companies, & Solutions.